We are here to help you get answers to your questions about OneSimCard phones and services.
When making an outgoing call how do I select which way the call should go: through regular roaming or through OneSim VoIP?
To make an outgoing call using OneSim VoIP, you need to be registered on a Wi-Fi network and have the OneSim VoIP app running on your phone. You should make the call using the OneSim VoIP app dial pad. To make a call the regular roaming way,you should make a call from your regular phone dial pad.
NOTE: Regular roaming calling is NOT available on DataMax or DataMax eSIM cards. To use voice you will need to use the OneSim VoIP app
How can I contact customer support?
There are a number of ways you can contact customer support.Does voicemail work with OneSim VoIP?
Yes. If you are not available to answer the OneSim VoIP call or if the OneSim VoIP app is turned off, the call will be routed through our standard roaming network. If the call is not answered it will be sent to your OneSimCard voicemail box.
NOTE: Voicemail is not available for DataMax or DataMax eSIM cards with OneSim VoIP.
How does OneSim VoIP work when the call is received?
When someone dials your OneSim VoIP enabled Personal Extra Number (PEN), the system will first check if your OneSimCard phone is registered with the OneSim VoIP app on a Wi-Fi network. If it is registered, the call will be sent using VoIP. If the OneSim VoIP app is not running or it is not registered on a Wi-Fi network, then the call will be sent using the standard OneSimCard roaming network and charged our standard roaming rates.Is there an eSIM App for Apple iOS and Android devices?
Yes. The 1Sim eSIM app is available at:How do I recharge using 1SIM Fund?
Can I upgrade my Standard SIM to a Universal, DataMax or DataMax eSIM SIM or my regular size SIM to a micro or nano SIM?
Yes. If you would like to upgrade your Standard, Plus, Europe & More, Expedition version SIM card to a Universal, DataMax, or DataMax eSIM SIM card, or upgrade a regular size SIM card to a micro-SIM card (for example, to use in an iPhones) then place your order online by selecting the product option on our Mobile Accessories page here. In the shopping cart you will be able to select your upgrade.
Are there any mobile internet data plans or data packages?
Yes! Data Plans are available on all SIM cards. Please see below
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Physical 3-in-1 DataMax and DataMax eSIM
Single countries data packages are available. Please see the Rates and Coverage page for specific countries' data packages.
Zone A Data Plan
Plan Duration |
Plan Size |
Plan Cost |
Monthly - 30 days |
500MB |
$7.50 |
Monthly - 30 days |
1000 MB |
$12.75 |
Monthly - 30 days |
2000 MB |
$25.00 |
Monthly - 30 days |
3000MB |
$35.00 |
Monthly - 30 days |
5000 MB |
$55.00 |
Australia, Austria, Azerbaijan, Bangladesh, Belgium, Brazil, Bulgaria, Cambodia, Canada, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, French Guiana, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Myanmar, Netherlands, New Zealand, Norway, Pakistan, Philippines, Poland, Portugal, Reunion, Romania, Russia, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States, Viet Nam
Zone B Plan
Plan Duration |
Plan Size |
Plan Cost |
Weekly – 7 Days |
150 MB |
$8.00 |
2 Weeks – 14 Days |
250MB |
$13.00 |
Monthly - 30 days |
500MB |
$25.00 |
Monthly - 30 days |
1000 MB |
$32.00 |
Monthly - 30 days |
2000 MB |
$60.00 |
Monthly - 30 days |
3000MB |
$85.00 |
Monthly - 30 days |
5000 MB |
$125.00 |
Zone B Countries:
Afghanistan, Algeria, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia And Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Central African Republic, Chile, China, Colombia,, Costa Rica, Croatia, Cyprus, Czech Republic, Democratic Republic Of The Congo, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malaysia, Malta, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunión, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Swaziland, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Timor-Leste, Trinidad And Tobago, Tunisia, Turkey, Ukraine, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Viet Nam, Western Samoa, Yemen
Zone Giga Plan
Plan Duration |
Plan Size |
Plan Cost |
Weekly – 1 Day |
1000MB |
$8.00 |
2 Weeks – 14 Days |
5000 MB |
$29.00 |
2 Weeks – 14 Days |
10000 MB |
$56.00 |
Monthly - 30 days |
20000MB |
$106.00 |
Zone Giga Countries:
Australia, Austria, Bangladesh, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Pakistan, Poland, Portugal, Reunion, Romania, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, United Kingdom, United States
Zone EU Plan
Plan Duration |
Plan Size |
Plan Cost |
2 Weeks – 14 Days |
1,000 MB |
$11.75 |
2 Weeks – 14 Days |
2,000 MB |
$15.00 |
2 Weeks – 14 Days |
5,000 MB |
$18.00 |
2 Weeks – 14 Days |
10,000 MB |
$32.00 |
Monthly - 30 days |
20,000MB |
$62.00 |
Zone EU Countries:
Austria,Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
OneSimCard DataMax utilization rules:
If the Data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for DataMax SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
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OneSimCard Universal
OneSimCard Universal offers the following discount data plans:
Zone A Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#17 |
Monthly - 30 days |
500 MB |
$15.00 |
#11 |
Monthly - 30 days |
1000 MB |
$20.00 |
#40 |
Monthly - 30 days |
2000 MB |
$38.00 |
#63 |
Monthly - 30 days |
3000 MB |
$55.00 |
#64 |
Monthly - 30 days |
5000 MB |
$90.00 |
Zone A data plans cover the following countries:
Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Satellite: MCP, Telenor Network, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.
Zone B Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#3 |
Weekly - 7 days |
150 MB |
$15.00 |
#4 |
Two Weeks - 14 days |
250 MB |
$29.00 |
#5 |
Monthly - 30 days |
500 MB |
$50.00 |
#9 |
Monthly - 30 days |
1000 MB |
$75.00 |
#8 |
Monthly - 30 days |
2000 MB |
$110.00 |
#67 |
Monthly - 30 days |
3000 MB |
$175.00 |
#68 |
Monthly - 30 days |
5000 MB |
$199.00 |
Zone B data plans cover the following countries:
Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mauritius, Mexico, Moldova, Montenegro, Montserrat, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Satellite: MCP, Telenor Network, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.
Zone Giga Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#52 |
Monthly - 30 days |
5000 MB |
$49.00 |
#94 |
Monthly - 30 days |
10000 MB |
$86.90 |
Zone Giga data plan covers the following countries:
Austria, Belgium, Bulgaria, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City.
Zone EU Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#77 |
Two Weeks - 14 days |
5000 MB |
$29.00 |
#78 |
Two Weeks - 14 days |
10000 MB |
$57.00 |
Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City.
Zone Asiania Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#58 |
Monthly - 30 days |
3000 MB |
$39.00 |
Zone Asiania data plan covers the following countries: Australia, China, Colombia, Costa Rica, Ecuador, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam
OneSimCard Universal Plans utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Universal SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
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OneSimCard eSIM World
OneSimCard eSIM World offers the following discount data plans:
Zone A Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#413 |
Monthly - 30 days |
500 MB |
$13.00 |
#407 |
Monthly - 30 days |
1000 MB |
$19.00 |
#414 |
Monthly - 30 days |
2000 MB |
$35.00 |
#419 |
Monthly - 30 days |
3000 MB |
$53.00 |
#420 |
Monthly - 30 days |
5000 MB |
$87.00 |
Zone A data plans cover the following countries:
Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Turkey, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan and Vietnam.
Zone B Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#402 |
Weekly - 7 days |
150 MB |
$12.00 |
#403 |
Two Weeks - 14 days |
250 MB |
$25.00 |
#404 |
Monthly - 30 days |
500 MB |
$45.00 |
#406 |
Monthly - 30 days |
1000 MB |
$69.00 |
#405 |
Monthly - 30 days |
2000 MB |
$99.00 |
#421 |
Monthly - 30 days |
3000 MB |
$150.00 |
#422 |
Monthly - 30 days |
5000 MB |
$175.00 |
Zone B data plans cover the following countries:
Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Satellite: MCP, Telenor Network, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan and Vietnam.
Zone Giga Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#418 |
Monthly - 30 days |
5000 MB |
$45.00 |
#427 |
Monthly - 30 days |
10000 MB |
$86.90 |
Zone Giga data plan covers the following countries:
Austria, Belgium, Bulgaria, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA and United Kingdom.
Zone EU Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#424 |
Two Weeks - 14 days |
5000 MB |
$29.00 |
#425 |
Two Weeks - 14 days |
10000 MB |
$57.00 |
Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden and United Kingdom.
OneSimCard eSIM World Plans utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
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OneSimCard eSIM Asiana
OneSimCard eSIM Asiana offers the following discount data plans:
Zone Asiana Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#401 |
Monthly - 30 days |
1000 MB |
$16.50 |
#402 |
Monthly - 30 days |
3000 MB |
$40.50 |
#403 |
Monthly - 30 days |
5000 MB |
$62.50 |
Zone Asiana data plans cover the following countries:
Australia, Cambodia, China, Egypt, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, USA, United Arab Emirates and Uzbekistan.
OneSimCard eSIM Asiana Plans utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM Asiana to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
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OneSimCard Expedition (formerly Data & Roam)
OneSimCard Expedition (formerly Data & Roam) offers Data Plans available across Europe and around the world countries.
Zone A Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#14 |
Monthly - 30 days |
1000 MB |
$12.00 |
#40 |
Monthly - 30 days |
2000 MB |
$20.00 |
#52 |
Monthly - 30 days |
5000 MB |
$40.00 |
Zone A Data Plan covers the following countries:
Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Sweden, Switzerland, Turkey, U.S. Virgin Islands, USA, United Kingdom, Uzbekistan and Vatican City
Zone B Data Plans
Plan # |
Plan Duration |
Advantage Data Allowance Countries |
Standard Data Allowance Countries |
Plan Cost |
#1 |
Two Weeks - 14 days |
250 MB |
125 MB |
$25.00 |
#2 |
Two Weeks - 14 days |
500 MB |
250 MB |
$45.00 |
#3 |
Monthly - 30 days |
1000 MB |
500 MB |
$75.00 |
#4 |
Monthly - 30 days |
2000 MB |
1000 MB |
$99.00 |
There are two sets of countries where Zone B data plans are offered. The “Advantage Data Allowance” countries have a data allowance twice as large as the “Standard Data Allowance” countries. The maximum monthly data allowance in the “Advantages Data Allowance” countries is 2000 MB, while the maximum monthly data allowance in the “Standard Data Allowance” countries is 1000 MB. All 4 types of Data Plans are available in all countries where the data Plans are offered.
The Advantage Data Allowance countries are:
Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Mozambique, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Pakistan, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Turkey, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Kingdom, Uzbekistan, Vatican City and Vietnam
The Standard Data Allowance countries are:
India, Kenya, Peru and United Arab Emirates.
Zone Giga Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#15 |
Monthly - 30 days |
3000 MB |
$29.95 |
Zone Giga Data Plan covers the following countries:
Turkey.
OneSimCard Expedition (formerly Data & Roam) Plan utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Standard data rates ( Pay As You Go - PAYG) are located (where available) in the roaming network table for each country here.
OneSimCard Expedition (formerly Data & Roam) allows to check the status of the Plan and activate new data Plan directly from the OneSimCard Mobile Phone at http://onesimcard.data
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OneSimCard Europe & More
OneSimCard Europe & More offers the following data plans.
Zone A Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#45 |
Monthly - 30 days |
1000 MB |
$19.95 |
#46 |
Monthly - 30 days |
3000 MB |
$49.95 |
#47 |
Monthly - 30 days |
5000 MB |
$59.95 |
Zone A Data Plan covers the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Sweden, United Kingdom and Vatican City.
Zone Special Data Plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#6 |
Two Weeks - 14 days |
500 MB |
$25.00 |
#7 |
Two Weeks - 14 days |
1 GB |
$50.00 |
#8 |
Monthly - 30 days |
2 GB |
$75.00 |
#9 |
Monthly - 30 days |
3 GB |
$99.00 |
Zone Special Data Plans cover the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Slovakia, Slovenia, Spain, Sweden, Switzerland, Telenor Network, United Kingdom and Vatican City
.
OneSimCard Europe & More Plan utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
All data Plans use are subject to the Fair Use Policy posted in the Terms of Use.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan Section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Once you activate any Data Plan, the amount charged is not refundable.
Data not being used up during the Plan period will be lost.
After the Data Plan expires, i.e. the time period ends or you use up your data allotment, you will be charged the standard data rate in that country unless you activate a new Data Plan.
Data will be charged in 100kB increments.
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OneSimCard Plus
For OneSimCard Plus we currently offer Monthly, Weekly and Daily Data Plan for most European countries plus Canada, India, USA and other countries around the world.
Zone A Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#11 |
Monthly - 30 days |
1000 MB |
$19.95 |
#40 |
Monthly - 30 days |
2000 MB |
$34.95 |
#63 |
Monthly - 30 days |
3000 MB |
$54.95 |
#64 |
Monthly - 30 days |
5000 MB |
$89.95 |
Zone A data plan covers the following countries:
Albania, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, San Marino, Satellite: MCP, Telenor Network, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.
Zone B Data plans
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#3 |
Weekly - 7 days |
150 MB |
$15.00 |
#4 |
Two Weeks - 14 days |
250 MB |
$25.00 |
#5 |
Monthly - 30 days |
500 MB |
$45.00 |
#9 |
Monthly - 30 days |
1000 MB |
$69.00 |
#8 |
Monthly - 30 days |
2000 MB |
$99.00 |
#67 |
Monthly - 30 days |
3000 MB |
$150.00 |
#68 |
Monthly - 30 days |
5000 MB |
$175.00 |
Zone B data plans cover the following countries:
Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Canary Islands, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Madeira, Malaysia, Malta, Mauritius, Mexico, Moldova, Montenegro, Montserrat, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Satellite: MCP, Telenor Network, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.
Zone Giga Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#52 |
Monthly - 30 days |
5000 MB |
$45.00 |
#94 |
Monthly - 30 days |
10000 MB |
$86.90 |
Zone Giga data plan covers the following countries:
Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City.
Zone Asiania Data Plan
Plan # |
Plan Duration |
Plan Size |
Plan Cost |
#58 |
Monthly - 30 days |
3000 MB |
$39.00 |
Zone Asiania Data Plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.
OneSimCard Plus Plans utilization rules:
If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.
PLEASE NOTE:
NOTE: For all SIM card types, if you use up your data plan and continue to use data, this will be billed at per MB usage at the posted per MB rate in that destination. To avoid this, it is suggested to use the auto-renewal feature to purchase a new package automatically.
Please visit our Rates and Coverage page for all applicable discount plans.
Are there any discount call (voice) plans available for Europe or other countries?
Yes, discount calling plans are available on select sim cards.
"Discount B" Voice Calls Plan
The Minute Buckets offer calling from 130 countries to United States, Canada, Australia and New Zealand at deeply discounted rates. These plans are available on the Standard, Plus and Universal SIM cards.
Available Discount B plans:
Discount B |
Duration |
Plan Size |
Cost |
Junior |
7 days |
200 Min |
|
Standard |
14 days |
400 Min |
|
Max |
30 days |
900 Min |
The Minute Bucket minutes will be usable in all countries where the package is available.
The following additional rules govern Minute Bucket purchases:
To see countries where the Minute Buckets apply, go to the Rates and Coverage page and select From and To Country and the Plus SIM type in the pull-down menu. Visit the Rates and Coverage page.
Please note:
• It's not possible to purchase more than one voice plan at once
• If one of the voice plans is purchased, all other discount plans are automatically deactivated
• Calls from SIM to SIM and Voicemail are not included in this plan
Activation of the plan:
To order a voice plan, login to your OneSimCard web account, click on the My SIM Cards menu and navigate to the Discount Voice Plans section. Select the desired plan and click one of the Activate buttons. Follow the system prompts to finish the activation.
NOTE: There are no discount plans available on OneSIM VoIP. Because the cost of OneSIM VoIP is so deeply discounted, there are no packages available for voice on OneSIM VoIP.
What is 1SIM FUND?
The OneSimCard Money Fund allows you to pay for OneSimCard services by means other than credit cards and also by Visa and Master Cards enrolled in the credit card security programs:
Once you deposit money into your OneSimCard Money Fund through one of above methods, you can use this fund to recharge your SIM(s), order a second number, or make any other payment for orders placed at OneSimCard.com.
OneSimCard Money Fund additions are non-refundable. However, the money you put into the fund does not expire. There are no fees applied to the fund maintenance either.
Example 1
You are in Kenya and can't pay using a credit card. You would like to purchase a OneSimCard SIM for $39.95, and also be able to add airtime (recharge) later. You will also need to pay for shipping.
First step - you need to add funds to your OneSimCard Money Fund. It's up to you what amount you would like to send us, but it should be large enough to cover your purchases. Let's say you posted $200.00 to your OneSimCard Money Fund.
Once the money is received, we will send you a confirmation email. Then you can log in to your OneSimCard.com account and place your order. It will be instantly processed and the money will be deducted from your OneSimCard Money Fund account.
Example 2
You have 3 SIM cards and 3 personal second numbers.
You want to set up auto-recharge for SIM1 and SIM2 in $25 increments and the third one in $50 increments. You also want to extend (recharge) your Second Numbers every month.
Let's say you put $500 into your OneSimCard Money Fund account. Now you can set up $25 auto-recharges on your 2 SIMs and $50 auto-recharge for your 3rd SIM, as well as and automatic extension of your second number.
This option allows many users around the word to take advantage of OneSimCard.com services without using a credit card.
Example 3
You use your credit card account to add money to the 1SIMCard Money Fund. The transaction from a credit cardl is instant. Funds will be instantly added to your 1SIM Card Money Fund, and then you can use the Money Fund to make any purchase at OneSimCard.com.
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