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11. How To Use Questions
    • How to activate and set up the mobile¬†data¬†service on your mobile device or tablet?

      1. Log in to your account at www.onesimcard.com using the email address and password you entered during the activation or registration of the SIM.
      2. To enable¬†data, go to your My SIM Cards menu, select your SIM card, scroll down to Internet¬†Data¬†and click ‚ÄėEnable‚Äô.
      3. Turn on Data Roaming on your phone.
      This is all that is needed for mobile data to work.



12. Rates and Cost Questions
    • How much does it cost someone in the US or Canada to call to my OneSimCard cell phone?

      Many U.S. and Canadian carriers can charge more than $3/minute to connect to an Estonian mobile number, the primary mobile number for a OneSimCard global SIM card. Your SIM card includes a U.S. number which will be much less expensive for people to call.

      Callers can also use one of the Common Access Numbers (CAN) that we provide to you free of charge in more than 10 countries. Your OneSimCard account will simply be charged an additional 20c/min to the incoming rate in the country you are in to receive those calls. There is also the option of ordering a dedicated Personal Extra Number (PEN) in Canada and many other countries that will forward all calls directly to your OneSimCard cell phone. You can see the list of countries where PENs are available here:

      You can order a Personal Extra Number when placing your order or later at any time by logging in to your account. Visit our Rates & Coverage page and choose any country to view all rates.

      If you would prefer for the caller to pay for calls made, we recommend they buy Speaklonger. Using this service would guarantee a connection to your OneSimCard mobile phone from the U.S and Canada for 20c/min and it is very easy to use without switching your LD carrier.

13. OneSimCard General Service Questions
    • Is there a 911 emergency number in Europe that can be used with OneSimCard service?

      Yes, in Europe the emergency number is 112. You can use 112 in Europe to report real emergencies to local authorities in the country of stay. The 3 digit number should be dialed directly without any additional digits in front of the number.
14. Troubleshooting Questions
    • I have a Samsung phone. When I dial following your instructions it does not work. What's wrong?

      Some phones such as Samsung and some other brands require dialing a specific prefix 146 in front of the dialed string when used with a OneSimCard.

      For example, calling to USA: Dial *146*0016175551212# and press the TALK (or SEND) button
      * is a star character located on the keypad 
      • To check your balance dial¬† *146*099 and press the TALK (or SEND) button
      • To add funds dial *146*098XXXX*ZZ and press the TALK (or SEND) button,
        where XXXX - 4 last digit of your credit card on file, ZZ - Recharge amount
      • You need to press * on your phone in the above dialing sequences
      • Activation of voice mail *146*091 and press the TALK (or SEND) button
      • Deactivation of voice mail *146*090 and press the TALK (or SEND) button
      • Check number of messages in Voice Mail *146*094 and press the TALK (or SEND) button
      • To listen to voice mail *146*095 and press the TALK (or SEND) button

      The sequence *146* can be used from any phone. However, most phones do not require it.

      It is possible to make almost any phone entirely compatible, so you can call directly without using OneSimCard menu or *146* by following these simple programming instructions below.

      How to activate compatibility mode:

        1. Locate and Open "OneSimCard" Menu. ( It could  be displayed as STK Menu)

              2. Select "Settings"

        Newer SIM Cards: Select "Compatibility" and make sure "On" is selected
        Older SIM Cards: After selecting Settings:
        1. Agree with message by pressing "Yes"
        2. Dial digits "1101" and select "OK" (Screen will show "CC OptionX: ON" message)

          Bear in mind that if you have powered your telephone down, and have removed and reinstalled the battery, you will need to follow the programming steps outlined above, again.
          d when used with a OneSimCard.

      15. OneSimCard General Service Questions
        • Are there any mobile internet data plans or data packages?

          Yes! Data Plans are available on all SIM cards - Plus, Europe & More and Data & Roam SIM. Please see below.

          _____________________________________________________________________________________________________________________________

          OneSimCard Universal

           

          OneSimCard Universal offers the following discount data plans:

          Zone A Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #17

          Monthly - 30 days

          500 MB

          $15.00

          #11

          Monthly - 30 days

          1000 MB

          $20.00

          #40

          Monthly - 30 days

          2000 MB

          $38.00

          #63

          Monthly - 30 days

          3000 MB

          $55.00

          #64

          Monthly - 30 days

          5000 MB

          $90.00


          Zone A data plans
          cover the following countries:

          Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.


          Zone B Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #3

          Weekly - 7 days

          150 MB

          $15.00

          #4

          Two Weeks - 14 days

          250 MB

          $29.00

          #5

          Monthly - 30 days

          500 MB

          $50.00

          #9

          Monthly - 30 days

          1000 MB

          $75.00

          #8

          Monthly - 30 days

          2000 MB

          $110.00

          #67

          Monthly - 30 days

          3000 MB

          $175.00

          #68

          Monthly - 30 days

          5000 MB

          $199.00


          Zone B data plans cover the following countries:

          Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

          Zone Giga Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #52

          Monthly - 30 days

          5000 MB

          $49.00

          #94

          Monthly - 30 days

          10000 MB

          $86.90


          Zone Giga data plan covers the following countries: 

          Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City. 

          Zone EU Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #77

          Two Weeks - 14 days

          5000 MB

          $29.00

          #78

          Two Weeks - 14 days

          10000 MB

          $57.00


          Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City. 

          Zone Asiania Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #58

          Monthly - 30 days

          3000 MB

          $39.00


          Zone Asiania data plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam

          OneSimCard Universal Plans utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Universal SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
          • Data not used during Plan period will be lost.
          • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
          • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
          Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

          _____________________________________________________________________________________________________________________________

          OneSimCard eSIM World

           

          OneSimCard eSIM World offers the following discount data plans:

          Zone A Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #413

          Monthly - 30 days

          500 MB

          $13.00

          #407

          Monthly - 30 days

          1000 MB

          $19.00

          #414

          Monthly - 30 days

          2000 MB

          $35.00

          #419

          Monthly - 30 days

          3000 MB

          $53.00

          #420

          Monthly - 30 days

          5000 MB

          $87.00


          Zone A data plans
          cover the following countries:

          Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.


          Zone B Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #402

          Weekly - 7 days

          150 MB

          $12.00

          #403

          Two Weeks - 14 days

          250 MB

          $25.00

          #404

          Monthly - 30 days

          500 MB

          $45.00

          #406

          Monthly - 30 days

          1000 MB

          $69.00

          #405

          Monthly - 30 days

          2000 MB

          $99.00

          #421

          Monthly - 30 days

          3000 MB

          $150.00

          #422

          Monthly - 30 days

          5000 MB

          $175.00


          Zone B data plans cover the following countries:

          Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, Turks & Caicos, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

          Zone Giga Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #418

          Monthly - 30 days

          5000 MB

          $45.00

          #427

          Monthly - 30 days

          10000 MB

          $86.90


          Zone Giga data plan covers the following countries: 

          Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City. 

          Zone EU Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #424

          Two Weeks - 14 days

          5000 MB

          $29.00

          #425

          Two Weeks - 14 days

          10000 MB

          $57.00


          Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City. 

           

          OneSimCard eSIM World Plans utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
          • Data not used during Plan period will be lost.
          • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
          • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
          Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

          _____________________________________________________________________________________________________________________________

          OneSimCard eSIM Asiana

           

          OneSimCard eSIM Asiana offers the following discount data plans:

          Zone Asiana Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #401

          Monthly - 30 days

          1000 MB

          $16.50

          #402

          Monthly - 30 days

          3000 MB

          $40.50

          #403

          Monthly - 30 days

          5000 MB

          $62.50


          Zone Asiana data plans
          cover the following countries:

          Australia, Cambodia, China, Egypt, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, USA, United Arab Emirates and Uzbekistan.

           

          OneSimCard eSIM Asiana Plans utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM Asiana to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
          • Data not used during Plan period will be lost.
          • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go (PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
          • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
          Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

          ______________________________________________________________________________________________________________________________


          OneSimCard Expedition (formerly Data & Roam)

           

          OneSimCard Expedition (formerly Data & Roam) offers Data Plans available across Europe and around the world countries.


          Zone A Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #14

          Monthly - 30 days

          1000 MB

          $12.00

          #40

          Monthly - 30 days

          2000 MB

          $20.00

          #52

          Monthly - 30 days

          5000 MB

          $40.00


          Zone A Data Plan covers the following countries:

          Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, St. Martin - French, Sweden, Switzerland, Turkey, U.S. Virgin Islands, USA, United Kingdom, Uzbekistan and Vatican City

           

          Zone B Data Plans

          Plan #

          Plan Duration

          Advantage Data Allowance Countries

          Standard Data Allowance Countries

          Plan Cost

          #1

          Two Weeks - 14 days

          250 MB

          125 MB

          $25.00

          #2

          Two Weeks - 14 days

          500 MB

          250 MB

          $45.00

          #3

          Monthly - 30 days

          1000 MB

          500 MB

          $75.00

          #4

          Monthly - 30 days

          2000 MB

          1000 MB

          $99.00

          There are two sets of countries where¬†Zone B data¬†plans are offered. The ‚ÄúAdvantage¬†Data¬†Allowance‚ÄĚ countries have a¬†data¬†allowance twice as large as the ‚ÄúStandard¬†Data¬†Allowance‚ÄĚ countries. The maximum monthly¬†data¬†allowance in the ‚ÄúAdvantages¬†Data¬†Allowance‚ÄĚ countries is 2000 MB, while the maximum monthly¬†data¬†allowance in the ‚ÄúStandard¬†Data¬†Allowance‚ÄĚ countries is 1000 MB. All 4 types¬†of¬†Data¬†Plans¬†are available in all countries where¬†the¬†data Plans¬†are offered.

          The Advantage Data Allowance countries are:

          Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Mozambique, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Pakistan, Panama, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Turkey, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Kingdom, Uzbekistan, Vatican City and Vietnam


          The Standard Data Allowance countries are:

          Andorra, India, Kenya, Peru, Serbia and United Arab Emirates.


          Zone Giga Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #15

          Monthly - 30 days

          3000 MB

          $29.95


          Zone Giga Data Plan covers the following countries: 

          Turkey.

          OneSimCard Expedition (formerly Data & Roam) Plan utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          • Once you activate any¬†Data¬†Plan, the amount charged is not refundable.
          • Data¬†not being used up during¬†the Plan¬†period will be lost. Any Turbo Plan Data unused by this time, will be lost too.
          • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you use up your¬†data¬†allotment, you will be charged the standard¬†data rate in that country unless you activate a new¬†Data¬†Plan.
          • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.

          Standard data rates ( Pay As You Go - PAYG) are located (where available) in the roaming network table for each country here.

          OneSimCard Expedition (formerly Data & Roam) allows to check the status of the Plan and activate new data Plan directly from the OneSimCard Mobile Phone at http://onesimcard.data

           

          ______________________________________________________________________________________________________________________________

           

             OneSimCard Europe & More

           

          OneSimCard Europe & More offers the following data plans.

           

          Zone A Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #45

          Monthly - 30 days

          1000 MB

          $19.95

          #46

          Monthly - 30 days

          3000 MB

          $49.95

          #47

          Monthly - 30 days

          5000 MB

          $59.95

          Zone A Data Plan covers the following countries:

          Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Svalbard, Sweden, United Kingdom and Vatican City.

          Zone Special Data Plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #6

          Two Weeks - 14 days

          500 MB

          $25.00

          #7

          Two Weeks - 14 days

          1 GB

          $50.00

          #8

          Monthly - 30 days

          2 GB

          $75.00

          #9

          Monthly - 30 days

          3 GB

          $99.00

           

          Zone Special Data Plans cover the following countries:

          Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Telenor Network, United Kingdom and Vatican City
          .

           

          OneSimCard Europe & More Plan utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.


          All data Plans use are subject to the Fair Use Policy posted in the Terms of Use.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan Section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          Once you activate any Data Plan, the amount charged is not refundable.

          Data not being used up during the Plan period will be lost.

          After the Data Plan expires, i.e. the time period ends or you use up your data allotment, you will be charged the standard data rate in that country unless you activate a new Data Plan.

          Data will be charged in 100kB increments.

          ______________________________________________________________________________________________________________________________

          OneSimCard Plus

           

          For OneSimCard Plus we currently offer Monthly, Weekly and Daily Data Plan for most European countries plus Canada, India, USA and other countries around the world.

          Zone A Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #11

          Monthly - 30 days

          1000 MB

          $19.95

          #40

          Monthly - 30 days

          2000 MB

          $34.95

          #63

          Monthly - 30 days

          3000 MB

          $54.95

          #64

          Monthly - 30 days

          5000 MB

          $89.95


          Zone A data plan covers the following countries:

          Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Canary Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Galapagos Islands, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Svalbard, Sweden, Switzerland, Taiwan, Thailand, Tibet, Turkey, U.S. Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

          Zone B Data plans

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #3

          Weekly - 7 days

          150 MB

          $15.00

          #4

          Two Weeks - 14 days

          250 MB

          $25.00

          #5

          Monthly - 30 days

          500 MB

          $45.00

          #9

          Monthly - 30 days

          1000 MB

          $69.00

          #8

          Monthly - 30 days

          2000 MB

          $99.00

          #67

          Monthly - 30 days

          3000 MB

          $150.00

          #68

          Monthly - 30 days

          5000 MB

          $175.00

          Zone B data plans cover the following countries:

          Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bonaire, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Canary Islands, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Galapagos Islands, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madeira, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Svalbard, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Tibet, Turkey, Turks & Caicos, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

          Zone Giga Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #52

          Monthly - 30 days

          5000 MB

          $45.00

          #94

          Monthly - 30 days

          10000 MB

          $86.90


          Zone Giga data plan covers the following countries: 

          Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, U.S. Virgin Islands, USA, United Kingdom and Vatican City.

          Zone Asiania Data Plan

          Plan #

          Plan Duration

          Plan Size

          Plan Cost

          #58

          Monthly - 30 days

          3000 MB

          $39.00

          Zone Asiania Data Plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Tibet and Vietnam.

           OneSimCard Plus Plans utilization rules:

          If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

          To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

          PLEASE NOTE:

          • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
          • Data not used during Plan period will be lost.
          • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
          • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
          Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
      16. OneSimCard General Service Questions
        • Can I use OneSimCard service if my phone is locked?

          Yes. There are few options available if your phone is locked to the carrier that sold you the phone.

          • Try contacting the carrier to see if they unlock it for you.

           

          • You can purchase a travel phone bundle with the SIM at

                     http://www.onesimcard.com/international-cell-phones/

          • You can purchase a MI-FI device with OneSimCard ¬†SIM at¬†http://www.onesimcard.com/international-cell-phones/. The Mi-Fi device will provide your locked Android or iPhone with mobile data over Wi-Fi connection that you can use on your phone for Voice and Texts using SIM VOIP app, as well as data for web browsing, email, GPS navigation, etc.
      17. Troubleshooting Questions
        • I can't send SMS from my iPhone

          There is a known bug with iPhone phone book. If you are trying to text to a contact that is entered in the phone book, and the contact is not entered in proper international number format, the SMS will not go through even if you just enter the number in the SMS menu directly and properly. 
          Please edit the record in the phone book to be +CountryCode_Number. It needs to have the + character in front, which is an equivalent of 00.

          You will also need to delete all recent attempts to send SMS to this number from the Messaging menu. It should be no conversation or attempts to send SMS left in the phone to this number.


          We understand that this is very frustrating, but do not know why Apple will not fix it. This problem affects only Apple phones.

          Example: for US Number 1-617-600-8250 you should have entered in the address book: +16176008250
          Delete existing text conversation after fixing the phone book record. 
          You can always test your SMS by sending SMS to OneSimCard Support number +16176008250 from your OneSimCard phone. This will create an automated ticket in the system and you will know if the message was delivered or not. You will be charged regular SMS rate for this message.
      18. Troubleshooting Questions
        • I have a OneSimCard SIM and my phone will not register on a roaming network, what's wrong?

          Sometimes when moving from the USA, Canada or Mexico to another country, the SIM card will need to be reset to properly register on a new country roaming network.

          • If you have the OneSimCard Menu on your phone (it may be called Sim Application Menu on iPhones or SIM Toolkit on Androids), go to the menu, scroll down to Settings and enter Service Code 2003 and confirm, then Code 000 and confirm. For older SIM cards after this enter Service Code 1101 and confirm. Turn the phone off and then back on.¬†

          • If you do not have access to the OneSimCard Menu then turn off your phone, remove the battery for 20 seconds, reinstall the battery and then turn back on your phone.
      19. OneSimCard Rentals
        • How does the global cell phone rental program work?

          It's actually quite simple to rent a OneSimCard international cell phone phone bundle to use during your travels. Just tell us the date you need the phone and we'll ship a complete package directly to your door. Your package will include a mobile phone programmed with an international phone number, extra battery, charger, international travel plug adapter, holster, OneSimCard User Guide, $5 worth of initial airtime, and a US Mail return envelope. When you return from your trip, simply return the package in the envelope provided - just add postage.

          Update: As of March 5, 2018, all rentals come with a prepaid USPS Priority Mail return label. Simply attach it to the provided return envelope with your rentals inside and drop it off at the nearest post office. It’s that easy!

          When you tell us the country of your travel, we will select the SIM card type for you that offers the lowest calling rates in this country.

      20. OneSim VoIP
        • What are the advantages of using OneSim VoIP?

          The main advantages are significant cost savings and the ability to call from countries where there is no roaming coverage available.
          OneSim VoiP can be used from any Android or Apple ( iOS) device to make international LD calls even when you are not traveling. OneSim VoIP does not require having OneSimCard SIM being installed in the phone. OneSim VoIP can be used with Wi-Fi or 3G/4G - no difference. You just need to have OneSimCard account with the SIM VoIP capable PEN. Calling using OneSim VoIP will cost most of the time less than any other way of calling.
          OneSim VoIP is available with the following SIM cards: Plus, Expedition (formerly Data & Roam) and Europe & More. 

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