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51. OneSimCard General Service Questions
    • I have a Verizon or Sprint "World Phone"¬†from BlackBerry, Samsung, LG KP series, etc., can I use it with OneSimCard?

      Yes, if you have a World Phone from Verizon or Sprint such as the BlackBerry (Bold, Curve, Tour, Pearl, Storm, 8830); LG (Fathom); LG KP Series, HTC (Touch, Ozone, Imagio); Samsung (Saga, Intrepid, Renown) you can use it with OneSimCard service. It may only require the special dialing instructions below to make outgoing calls (there is no additional charge). Receiving calls is the same as with any other phone.

      To make an outgoing call you may need to do the following:

      Initiate your call by sending a free SMS message from the regular SMS menu (not the OneSimCard Menu) of a OneSimCard enabled phone:

      To: 9146
      Message: 00 + Country Code + Number

      For example, to call to Boston USA you should go to the SMS menu of the phone and send a message:

      To: 9146
      Message: 0015844440686
      After your SMS is sent wait approximately 3-10 seconds. You will get a callback as usual and your call will be connected to the destination number.

       

      Please Note:

      1. You can not send this SMS from the SMS OneSimCard Menu of the phone, it must be sent using your phone's standard SMS function. You will not be charged for sending this SMS to 9146.

      2. If you see on the screen that the message has not been sent, make sure that the SMS settings of your phone are correct and that the SMS Center number is set to: +3725099000

52. OneSimCard General Service Questions
    • Can I use a OneSimCard enabled phone in Japan, South Korea and Myanmar?

      All OneSimCard international SIM cards work in Australia, Japan, South Korea, Myanmar, Singapore and other couuntries where 2G networks no longer available. These countries use 3G/WCDMA networks, so only phones with the specific 3G/WCDMA/HSDPA/UMTS 2100 frequency will work in these countries. Most modern smart phones have this option today including all iPhones. You should check your phone specification to make sure your phone has this 3G band,

      OneSimCard offers cell phones with the necessary 3G band for Japan and South Korea that also work in every other country where we provide service:

53. Ordering Questions
    • What is 1SIM FUND?

      The OneSimCard Money Fund allows you to pay for OneSimCard services by means other than credit cards and also by Visa and Master Cards enrolled in the credit card security programs:

      Once you deposit money into your OneSimCard Money Fund through one of above methods, you can use this fund to recharge your SIM(s), order a second number, or make any other payment for orders placed at OneSimCard.com.

      OneSimCard Money Fund additions are non-refundable. However, the money you put into the fund does not expire. There are no fees applied to the fund maintenance either.

      Example 1

      You are in Kenya and can't pay using a credit card. You would like to purchase a OneSimCard SIM for $39.95, and also be able to add airtime (recharge) later. You will also need to pay for shipping.

      First step - you need to add funds to your OneSimCard Money Fund. It's up to you what amount you would like to send us, but it should be large enough to cover your purchases. Let's say you posted $200.00 to your OneSimCard Money Fund.

      Once the money is received, we will send you a confirmation email. Then you can log in to your OneSimCard.com account and place your order. It will be instantly processed and the money will be deducted from your OneSimCard Money Fund account.

      Example 2

      You have 3 SIM cards and 3 personal second numbers.

      You want to set up auto-recharge for SIM1 and SIM2 in $25 increments and the third one in $50 increments. You also want to extend (recharge) your Second Numbers every month.

      Let's say you put $500 into your OneSimCard Money Fund account. Now you can set up $25 auto-recharges on your 2 SIMs and $50 auto-recharge for your 3rd SIM, as well as and automatic extension of your second number.

      This option allows many users around the word to take advantage of OneSimCard.com services without using a credit card.

      Example 3

      You use your verified PayPal account to add money to the 1SIMCard Money Fund. The transaction from PayPal is instant. Funds will be instantly added to your 1SIM Card Money Fund, and then you can use the Money Fund to make any purchase at OneSimCard.com.

54. OneSimCard General Service Questions
    • Are there any mobile internet data plans or data packages?

      Yes! Data Plans are available on all SIM cards - Plus, Europe & More and Data & Roam SIM. Please see below.

      _____________________________________________________________________________________________________________________________

      OneSimCard Universal

       

      OneSimCard Universal offers the following discount data plans:

      Zone A Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #17

      Monthly - 30 days

      500 MB

      $15.00

      #11

      Monthly - 30 days

      1000 MB

      $20.00

      #40

      Monthly - 30 days

      2000 MB

      $38.00

      #63

      Monthly - 30 days

      3000 MB

      $55.00

      #64

      Monthly - 30 days

      5000 MB

      $90.00


      Zone A data plans
      cover the following countries:

      Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.


      Zone B Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #3

      Weekly - 7 days

      150 MB

      $15.00

      #4

      Two Weeks - 14 days

      250 MB

      $29.00

      #5

      Monthly - 30 days

      500 MB

      $50.00

      #9

      Monthly - 30 days

      1000 MB

      $75.00

      #8

      Monthly - 30 days

      2000 MB

      $110.00

      #67

      Monthly - 30 days

      3000 MB

      $175.00

      #68

      Monthly - 30 days

      5000 MB

      $199.00


      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #52

      Monthly - 30 days

      5000 MB

      $49.00

      #94

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City. 

      Zone EU Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #77

      Two Weeks - 14 days

      5000 MB

      $29.00

      #78

      Two Weeks - 14 days

      10000 MB

      $57.00


      Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City. 

      Zone Asiania Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #58

      Monthly - 30 days

      3000 MB

      $39.00


      Zone Asiania data plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam

      OneSimCard Universal Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Universal SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

      _____________________________________________________________________________________________________________________________

      OneSimCard eSIM World

       

      OneSimCard eSIM World offers the following discount data plans:

      Zone A Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #413

      Monthly - 30 days

      500 MB

      $13.00

      #407

      Monthly - 30 days

      1000 MB

      $19.00

      #414

      Monthly - 30 days

      2000 MB

      $35.00

      #419

      Monthly - 30 days

      3000 MB

      $53.00

      #420

      Monthly - 30 days

      5000 MB

      $87.00


      Zone A data plans
      cover the following countries:

      Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.


      Zone B Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #402

      Weekly - 7 days

      150 MB

      $12.00

      #403

      Two Weeks - 14 days

      250 MB

      $25.00

      #404

      Monthly - 30 days

      500 MB

      $45.00

      #406

      Monthly - 30 days

      1000 MB

      $69.00

      #405

      Monthly - 30 days

      2000 MB

      $99.00

      #421

      Monthly - 30 days

      3000 MB

      $150.00

      #422

      Monthly - 30 days

      5000 MB

      $175.00


      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, Turks & Caicos, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #418

      Monthly - 30 days

      5000 MB

      $45.00

      #427

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City. 

      Zone EU Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #424

      Two Weeks - 14 days

      5000 MB

      $29.00

      #425

      Two Weeks - 14 days

      10000 MB

      $57.00


      Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City. 

       

      OneSimCard eSIM World Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

      _____________________________________________________________________________________________________________________________

      OneSimCard eSIM Asiana

       

      OneSimCard eSIM Asiana offers the following discount data plans:

      Zone Asiana Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #401

      Monthly - 30 days

      1000 MB

      $16.50

      #402

      Monthly - 30 days

      3000 MB

      $40.50

      #403

      Monthly - 30 days

      5000 MB

      $62.50


      Zone Asiana data plans
      cover the following countries:

      Australia, Cambodia, China, Egypt, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, USA, United Arab Emirates and Uzbekistan.

       

      OneSimCard eSIM Asiana Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM Asiana to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go (PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

      ______________________________________________________________________________________________________________________________


      OneSimCard Expedition (formerly Data & Roam)

       

      OneSimCard Expedition (formerly Data & Roam) offers Data Plans available across Europe and around the world countries.


      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #14

      Monthly - 30 days

      1000 MB

      $12.00

      #40

      Monthly - 30 days

      2000 MB

      $20.00

      #52

      Monthly - 30 days

      5000 MB

      $40.00


      Zone A Data Plan covers the following countries:

      Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, St. Martin - French, Sweden, Switzerland, Turkey, U.S. Virgin Islands, USA, United Kingdom, Uzbekistan and Vatican City

       

      Zone B Data Plans

      Plan #

      Plan Duration

      Advantage Data Allowance Countries

      Standard Data Allowance Countries

      Plan Cost

      #1

      Two Weeks - 14 days

      250 MB

      125 MB

      $25.00

      #2

      Two Weeks - 14 days

      500 MB

      250 MB

      $45.00

      #3

      Monthly - 30 days

      1000 MB

      500 MB

      $75.00

      #4

      Monthly - 30 days

      2000 MB

      1000 MB

      $99.00

      There are two sets of countries where¬†Zone B data¬†plans are offered. The ‚ÄúAdvantage¬†Data¬†Allowance‚ÄĚ countries have a¬†data¬†allowance twice as large as the ‚ÄúStandard¬†Data¬†Allowance‚ÄĚ countries. The maximum monthly¬†data¬†allowance in the ‚ÄúAdvantages¬†Data¬†Allowance‚ÄĚ countries is 2000 MB, while the maximum monthly¬†data¬†allowance in the ‚ÄúStandard¬†Data¬†Allowance‚ÄĚ countries is 1000 MB. All 4 types¬†of¬†Data¬†Plans¬†are available in all countries where¬†the¬†data Plans¬†are offered.

      The Advantage Data Allowance countries are:

      Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Mozambique, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Pakistan, Panama, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Turkey, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Kingdom, Uzbekistan, Vatican City and Vietnam


      The Standard Data Allowance countries are:

      Andorra, India, Kenya, Peru, Serbia and United Arab Emirates.


      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #15

      Monthly - 30 days

      3000 MB

      $29.95


      Zone Giga Data Plan covers the following countries: 

      Turkey.

      OneSimCard Expedition (formerly Data & Roam) Plan utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate any¬†Data¬†Plan, the amount charged is not refundable.
      • Data¬†not being used up during¬†the Plan¬†period will be lost. Any Turbo Plan Data unused by this time, will be lost too.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you use up your¬†data¬†allotment, you will be charged the standard¬†data rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.

      Standard data rates ( Pay As You Go - PAYG) are located (where available) in the roaming network table for each country here.

      OneSimCard Expedition (formerly Data & Roam) allows to check the status of the Plan and activate new data Plan directly from the OneSimCard Mobile Phone at http://onesimcard.data

       

      ______________________________________________________________________________________________________________________________

       

         OneSimCard Europe & More

       

      OneSimCard Europe & More offers the following data plans.

       

      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #45

      Monthly - 30 days

      1000 MB

      $19.95

      #46

      Monthly - 30 days

      3000 MB

      $49.95

      #47

      Monthly - 30 days

      5000 MB

      $59.95

      Zone A Data Plan covers the following countries:

      Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Svalbard, Sweden, United Kingdom and Vatican City.

      Zone Special Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #6

      Two Weeks - 14 days

      500 MB

      $25.00

      #7

      Two Weeks - 14 days

      1 GB

      $50.00

      #8

      Monthly - 30 days

      2 GB

      $75.00

      #9

      Monthly - 30 days

      3 GB

      $99.00

       

      Zone Special Data Plans cover the following countries:

      Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Telenor Network, United Kingdom and Vatican City
      .

       

      OneSimCard Europe & More Plan utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.


      All data Plans use are subject to the Fair Use Policy posted in the Terms of Use.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan Section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      Once you activate any Data Plan, the amount charged is not refundable.

      Data not being used up during the Plan period will be lost.

      After the Data Plan expires, i.e. the time period ends or you use up your data allotment, you will be charged the standard data rate in that country unless you activate a new Data Plan.

      Data will be charged in 100kB increments.

      ______________________________________________________________________________________________________________________________

      OneSimCard Plus

       

      For OneSimCard Plus we currently offer Monthly, Weekly and Daily Data Plan for most European countries plus Canada, India, USA and other countries around the world.

      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #11

      Monthly - 30 days

      1000 MB

      $19.95

      #40

      Monthly - 30 days

      2000 MB

      $34.95

      #63

      Monthly - 30 days

      3000 MB

      $54.95

      #64

      Monthly - 30 days

      5000 MB

      $89.95


      Zone A data plan covers the following countries:

      Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Canary Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Galapagos Islands, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Svalbard, Sweden, Switzerland, Taiwan, Thailand, Tibet, Turkey, U.S. Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone B Data plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #3

      Weekly - 7 days

      150 MB

      $15.00

      #4

      Two Weeks - 14 days

      250 MB

      $25.00

      #5

      Monthly - 30 days

      500 MB

      $45.00

      #9

      Monthly - 30 days

      1000 MB

      $69.00

      #8

      Monthly - 30 days

      2000 MB

      $99.00

      #67

      Monthly - 30 days

      3000 MB

      $150.00

      #68

      Monthly - 30 days

      5000 MB

      $175.00

      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bonaire, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Canary Islands, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Galapagos Islands, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madeira, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Svalbard, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Tibet, Turkey, Turks & Caicos, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #52

      Monthly - 30 days

      5000 MB

      $45.00

      #94

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, U.S. Virgin Islands, USA, United Kingdom and Vatican City.

      Zone Asiania Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #58

      Monthly - 30 days

      3000 MB

      $39.00

      Zone Asiania Data Plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Tibet and Vietnam.

       OneSimCard Plus Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
55. OneSim VoIP
    • Does voicemail work with OneSim VoIP?

      Yes. If you are not available to answer the OneSim VoIP call or if the OneSim VoIP app is turned off, the call will be routed through our standard roaming network. If the call is not answered it will be sent to your OneSimCard voicemail box.
56. OneSimCard Rentals
    • When do you charge my credit card?

      Upon shipping of the rentals, we will charge your credit card the full replacement cost of the rental package.
       
      When the package is returned to OneSimCard, we will issue the credit back to the original credit card for the difference of the replacement cost and the actual cost of rentals based on the rental period ordered and the date returned.
       
      Separate charges will be made for the purchase of additional air-time at the time of recharges (air-time purchase).
57. OneSim VoIP
    • How does OneSim VoIP work when the call is received?

      When someone dials your OneSim VoIP enabled Personal Extra Number (PEN), the system will first check if your OneSimCard phone is registered with the OneSim VoIP app on a Wi-Fi network. If it is registered, the call will be sent using VoIP. If the OneSim VoIP app is not running or it is not registered on a Wi-Fi network, then the call will be sent using the standard OneSimCard roaming network and charged our standard roaming rates.
58. OneSim VoIP
    • Where can I find the settings required to be entered into the OneSim VoIP app?

      Once you create the OneSim VoIP account, you will be emailed settings and instructions. You can also see the settings in the My SIM Cards menu of your online account.
59. OneSimCard General Service Questions
    • How do I recharge using 1SIM Fund?


      First you need to make sure you have funds in your 1SIM Money Fund.

      You can do this by going to your 1SIM Fund menu and adding money from your PayPal, Visa Cards enrolled in Verified By Visa program, Master Card enrolled in the Secure Code program or Bitcoin.

      Once you have money in your fund, then you can add funds to the phone service by one of the following methods:

      To recharge from your onesimcard.com portal:
      1. Go to Recharge Menu and recharge your SIM
        or
      2. Set up auto-recharge in Recharge Settings Menu

      To recharge from the phone using 1SIM Fund:

      Before being able to add money using 1SIM Fund from the phone, you need to log in to your onesimcard.com portal and create a PIN in 1SIM FUND menu.

      To recharge from the phone:
      • From the OneSimCard menu of your phone, scroll down to Add Credit and select this option.
        You will see 'Please enter PIN' on the screen.
        Enter 4 digit 1SIM Fund PIN + * + Amount + press the OK.
        For example, if you need to add $50 and the PIN is 8654:
        You would dial 8654*50 and press OK. In few seconds you will get a confirmation message with your new balance.
      • Alternatively you can do the same from the main dial menu of the phone by dialing: 098+PIN+*+Amount+ Talk (Send) button.
        For example, if you need to add $50 and the PIN is 8654:
        You would dial 0988654*50 and press TALK. In few seconds you will get a confirmation message with your new balance.
            * is a star character located on the keypad

      Money will be deducted from your 1SIM Fund balance.
60. OneSim VoIP
    • What is required to use the OneSim VoIP mobile application?

      OneSimCard VoIP requires you to order a compatible Personal Extra Number (PEN). Most of the PENs we offer are OneSim VoIP enabled. You also need to have an Android phone with software version 4.2 or higher, or Apple device (iPhone, iPaed, iPod Touch) with iOS 6.1 or higher.

      Once you have an active OneSim VoIP enabled PEN, you will be able to see the option to create a OneSim VoIP account in the My SIM Cards menu of your online account.

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