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91. OneSimCard General Service Questions
    • Do I need to change any settings on my phone when going abroad?

      Some phones do require manual change of bands. If you were using the phone in USA or Canada (bands 850/1900) and then go to Europe (bands 900/1800) you might need to change bands. In most phones it is done in Settings - Networks menu.

      When outside of North America in most countries make sure you have set:
      • Bands to 900/1800 GSM
      • Network selection to automatic
      If your phone is not a quad-band phone, please make sure that the bands of your phone are those required in the country of your travel. You can look it up here.

      Most newer phones do not require any manual band changes, but older phones like Motorola V66 and some others do.
92. OneSimCard General Service Questions
    • Does OneSimCard offer maritime service on cruise ships or ferries?

      OneSimCard Plus SIM offers services on the following MCP cruise lines:

      Celebration Cruise Lines, Viking Oceans, Princess Cruises, Phoenix Reisen, Paul Gouguin, P&O Cruises, P&O Cruises Australia, Norwegian Cruise Line, Mano Maritime, Ibero Cruceros, Hurtigruten Group, Fred.Olsen Cruise Line, Cunard Line, Cost Cruises, Aida.

      The rates are available here: 


      We also offer services on these cruise lines:


      Azamara Club Cruises , Carnival, Celebrity Cruises, Crystal Cruises, Disney Cruise Line, Hapaq Lloyd Kreuzfahrten, Holland America Line, Kreuzfarten.de, Louis Cruises, Peace Boat, Princess Cruises, P & O Ferries, Pullmantur Cruises, Regent Seven Seas Cruises, Royal Caribbean International, Semester at Sea, Seabourn, Silversea, Star Cruises, Global Berederung, Thomson, TUI Cruises, Voyages of Discovery.


      The rates are available here: 

      Besides this, generally, OneSimCard can be used on any cruise ship when the ship is close enough to shore so the cell tower signal can be picked up by the phone. The ship should be within at least 1 mile from the coast for your cell phone to pick up a signal. Service will work only when the phone is close to a country where OneSimCard provides international roaming service. Rates are the same as if a call was made from the shore of the country you are near.

93. OneSimCard Rentals
    • What Start Date, End Date and shipping method should I choose when placing my cell phone rental order?

      All orders are shipped out based on the rental Start Date that you enter and your shipping method. The Start Date is the latest day that you will need your phone rental before you leave for your trip (usually a day or two before you leave). The End Date is the day your package must be postmarked by to avoid any late return fees. Rentals will ship out with enough time to make sure you receive your order a couple of days prior to your Start Date.

      For example, if you place your rental order on August 15 with a Start Date of August 30 and choose Overnight shipping, we will ship your package on August 27 so it arrives on August 28.
94. OneSim VoIP
    • What are the advantages of using OneSim VoIP?

      The main advantages are significant cost savings and the ability to call from countries where there is no roaming coverage available.
      OneSim VoiP can be used from any Android or Apple ( iOS) device to make international LD calls even when you are not traveling. OneSim VoIP does not require having OneSimCard SIM being installed in the phone. OneSim VoIP can be used with Wi-Fi or 3G/4G - no difference. You just need to have OneSimCard account with the SIM VoIP capable PEN. Calling using OneSim VoIP will cost most of the time less than any other way of calling.
      OneSim VoIP is available with the following SIM cards: Plus, Expedition (formerly Data & Roam) and Europe & More. 
95. OneSim VoIP
    • Is there any additional cost to create a OneSim VoIP account?

      There is no additional cost except for the fact that you need to have a compatible Personal Extra Number (PEN) active on your SIM card.
96. OneSimCard General Service Questions
    • Can I browse the Internet and check email, use Whatsup and Facebook from my OneSimCard phone?

      Yes, you can browse the Internet, check email and use other data services with OneSimCard. Service is available in over 100 countries. Please check the OneSimCard Rates Page to see if GPRS internet access is available in your country of interest. Note: data is charged in 10kB increments.

      By default, all SIM cards are pre-programmed with GPRS data service disabled. To enable GPRS and find the programming instructions for your phone, log in to your OneSimCard account, click the "Enable" link for Mobile Internet and then click on Remote Program. Programming your mobile phone is very simple and can be done remotely by sending the programming instructions from OneSimCard.com to your phone. Not all phones are capable of being programmed remotely, so please review the data programming instructions located in the OneSimCard User Guide and in the Help section of your online account.

      Please note: you must have a minimum $5 airtime on your SIM card to use GPRS mobile data service.
97. OneSimCard General Service Questions
    • Are there any mobile internet data plans or data packages?

      Yes! Data Plans are available on all SIM cards - Plus, Europe & More and Data & Roam SIM. Please see below.

      _____________________________________________________________________________________________________________________________

      OneSimCard Universal

       

      OneSimCard Universal offers the following discount data plans:

      Zone A Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #17

      Monthly - 30 days

      500 MB

      $15.00

      #11

      Monthly - 30 days

      1000 MB

      $20.00

      #40

      Monthly - 30 days

      2000 MB

      $38.00

      #63

      Monthly - 30 days

      3000 MB

      $55.00

      #64

      Monthly - 30 days

      5000 MB

      $90.00


      Zone A data plans
      cover the following countries:

      Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.


      Zone B Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #3

      Weekly - 7 days

      150 MB

      $15.00

      #4

      Two Weeks - 14 days

      250 MB

      $29.00

      #5

      Monthly - 30 days

      500 MB

      $50.00

      #9

      Monthly - 30 days

      1000 MB

      $75.00

      #8

      Monthly - 30 days

      2000 MB

      $110.00

      #67

      Monthly - 30 days

      3000 MB

      $175.00

      #68

      Monthly - 30 days

      5000 MB

      $199.00


      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, Turks & Caicos, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #52

      Monthly - 30 days

      5000 MB

      $49.00

      #94

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City. 

      Zone EU Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #77

      Two Weeks - 14 days

      5000 MB

      $29.00

      #78

      Two Weeks - 14 days

      10000 MB

      $57.00


      Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City. 

      Zone Asiania Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #58

      Monthly - 30 days

      3000 MB

      $39.00


      Zone Asiania data plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam

      OneSimCard Universal Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Universal SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

      _____________________________________________________________________________________________________________________________

      OneSimCard eSIM World

       

      OneSimCard eSIM World offers the following discount data plans:

      Zone A Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #413

      Monthly - 30 days

      500 MB

      $13.00

      #407

      Monthly - 30 days

      1000 MB

      $19.00

      #414

      Monthly - 30 days

      2000 MB

      $35.00

      #419

      Monthly - 30 days

      3000 MB

      $53.00

      #420

      Monthly - 30 days

      5000 MB

      $87.00


      Zone A data plans
      cover the following countries:

      Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.


      Zone B Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #402

      Weekly - 7 days

      150 MB

      $12.00

      #403

      Two Weeks - 14 days

      250 MB

      $25.00

      #404

      Monthly - 30 days

      500 MB

      $45.00

      #406

      Monthly - 30 days

      1000 MB

      $69.00

      #405

      Monthly - 30 days

      2000 MB

      $99.00

      #421

      Monthly - 30 days

      3000 MB

      $150.00

      #422

      Monthly - 30 days

      5000 MB

      $175.00


      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turks & Caicos, Turks & Caicos, USA, Ukraine, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #418

      Monthly - 30 days

      5000 MB

      $45.00

      #427

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA, United Kingdom and Vatican City. 

      Zone EU Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #424

      Two Weeks - 14 days

      5000 MB

      $29.00

      #425

      Two Weeks - 14 days

      10000 MB

      $57.00


      Zone EU data plan covers the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Vatican City. 

       

      OneSimCard eSIM World Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

      _____________________________________________________________________________________________________________________________

      OneSimCard eSIM Asiana

       

      OneSimCard eSIM Asiana offers the following discount data plans:

      Zone Asiana Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #401

      Monthly - 30 days

      1000 MB

      $16.50

      #402

      Monthly - 30 days

      3000 MB

      $40.50

      #403

      Monthly - 30 days

      5000 MB

      $62.50


      Zone Asiana data plans
      cover the following countries:

      Australia, Cambodia, China, Egypt, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, USA, United Arab Emirates and Uzbekistan.

       

      OneSimCard eSIM Asiana Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for eSIM Asiana to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go (PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.

      ______________________________________________________________________________________________________________________________


      OneSimCard Expedition (formerly Data & Roam)

       

      OneSimCard Expedition (formerly Data & Roam) offers Data Plans available across Europe and around the world countries.


      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #14

      Monthly - 30 days

      1000 MB

      $12.00

      #40

      Monthly - 30 days

      2000 MB

      $20.00

      #52

      Monthly - 30 days

      5000 MB

      $40.00


      Zone A Data Plan covers the following countries:

      Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Slovakia, Slovenia, Spain, St. Martin - French, Sweden, Switzerland, Turkey, U.S. Virgin Islands, USA, United Kingdom, Uzbekistan and Vatican City

       

      Zone B Data Plans

      Plan #

      Plan Duration

      Advantage Data Allowance Countries

      Standard Data Allowance Countries

      Plan Cost

      #1

      Two Weeks - 14 days

      250 MB

      125 MB

      $25.00

      #2

      Two Weeks - 14 days

      500 MB

      250 MB

      $45.00

      #3

      Monthly - 30 days

      1000 MB

      500 MB

      $75.00

      #4

      Monthly - 30 days

      2000 MB

      1000 MB

      $99.00

      There are two sets of countries where¬†Zone B data¬†plans are offered. The ‚ÄúAdvantage¬†Data¬†Allowance‚ÄĚ countries have a¬†data¬†allowance twice as large as the ‚ÄúStandard¬†Data¬†Allowance‚ÄĚ countries. The maximum monthly¬†data¬†allowance in the ‚ÄúAdvantages¬†Data¬†Allowance‚ÄĚ countries is 2000 MB, while the maximum monthly¬†data¬†allowance in the ‚ÄúStandard¬†Data¬†Allowance‚ÄĚ countries is 1000 MB. All 4 types¬†of¬†Data¬†Plans¬†are available in all countries where¬†the¬†data Plans¬†are offered.

      The Advantage Data Allowance countries are:

      Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canada, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Moldova, Montenegro, Montserrat, Mozambique, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Pakistan, Panama, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Satellite: MCP, Telenor Network, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Turkey, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Kingdom, Uzbekistan, Vatican City and Vietnam


      The Standard Data Allowance countries are:

      Andorra, India, Kenya, Peru, Serbia and United Arab Emirates.


      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #15

      Monthly - 30 days

      3000 MB

      $29.95


      Zone Giga Data Plan covers the following countries: 

      Turkey.

      OneSimCard Expedition (formerly Data & Roam) Plan utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate any¬†Data¬†Plan, the amount charged is not refundable.
      • Data¬†not being used up during¬†the Plan¬†period will be lost. Any Turbo Plan Data unused by this time, will be lost too.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you use up your¬†data¬†allotment, you will be charged the standard¬†data rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.

      Standard data rates ( Pay As You Go - PAYG) are located (where available) in the roaming network table for each country here.

      OneSimCard Expedition (formerly Data & Roam) allows to check the status of the Plan and activate new data Plan directly from the OneSimCard Mobile Phone at http://onesimcard.data

       

      ______________________________________________________________________________________________________________________________

       

         OneSimCard Europe & More

       

      OneSimCard Europe & More offers the following data plans.

       

      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #45

      Monthly - 30 days

      1000 MB

      $19.95

      #46

      Monthly - 30 days

      3000 MB

      $49.95

      #47

      Monthly - 30 days

      5000 MB

      $59.95

      Zone A Data Plan covers the following countries:

      Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin - French, Svalbard, Sweden, United Kingdom and Vatican City.

      Zone Special Data Plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #6

      Two Weeks - 14 days

      500 MB

      $25.00

      #7

      Two Weeks - 14 days

      1 GB

      $50.00

      #8

      Monthly - 30 days

      2 GB

      $75.00

      #9

      Monthly - 30 days

      3 GB

      $99.00

       

      Zone Special Data Plans cover the following countries:

      Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Satellite: MCP, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Telenor Network, United Kingdom and Vatican City
      .

       

      OneSimCard Europe & More Plan utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.


      All data Plans use are subject to the Fair Use Policy posted in the Terms of Use.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan Section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      Once you activate any Data Plan, the amount charged is not refundable.

      Data not being used up during the Plan period will be lost.

      After the Data Plan expires, i.e. the time period ends or you use up your data allotment, you will be charged the standard data rate in that country unless you activate a new Data Plan.

      Data will be charged in 100kB increments.

      ______________________________________________________________________________________________________________________________

      OneSimCard Plus

       

      For OneSimCard Plus we currently offer Monthly, Weekly and Daily Data Plan for most European countries plus Canada, India, USA and other countries around the world.

      Zone A Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #11

      Monthly - 30 days

      1000 MB

      $19.95

      #40

      Monthly - 30 days

      2000 MB

      $34.95

      #63

      Monthly - 30 days

      3000 MB

      $54.95

      #64

      Monthly - 30 days

      5000 MB

      $89.95


      Zone A data plan covers the following countries:

      Albania, Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Canary Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Galapagos Islands, Georgia, Germany, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jersey, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malaysia, Malta, Mexico, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Svalbard, Sweden, Switzerland, Taiwan, Thailand, Tibet, Turkey, U.S. Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone B Data plans

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #3

      Weekly - 7 days

      150 MB

      $15.00

      #4

      Two Weeks - 14 days

      250 MB

      $25.00

      #5

      Monthly - 30 days

      500 MB

      $45.00

      #9

      Monthly - 30 days

      1000 MB

      $69.00

      #8

      Monthly - 30 days

      2000 MB

      $99.00

      #67

      Monthly - 30 days

      3000 MB

      $150.00

      #68

      Monthly - 30 days

      5000 MB

      $175.00

      Zone B data plans cover the following countries:

      Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bonaire, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Canary Islands, Caribbean Islands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Galapagos Islands, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guernsey, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madeira, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Kitts & Nevis, St. Lucia, St. Lucia, St. Vincent & Grenadines, St. Vincent & Grenadines, Suriname, Svalbard, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Tibet, Turkey, Turks & Caicos, Turks & Caicos, U.S. Virgin Islands, USA, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City and Vietnam.

      Zone Giga Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #52

      Monthly - 30 days

      5000 MB

      $45.00

      #94

      Monthly - 30 days

      10000 MB

      $86.90


      Zone Giga data plan covers the following countries: 

      Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, U.S. Virgin Islands, USA, United Kingdom and Vatican City.

      Zone Asiania Data Plan

      Plan #

      Plan Duration

      Plan Size

      Plan Cost

      #58

      Monthly - 30 days

      3000 MB

      $39.00

      Zone Asiania Data Plan covers the following countries: Australia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Tibet and Vietnam.

       OneSimCard Plus Plans utilization rules:

      If the data Plan is entirely consumed within the Plan time period, a new Data Plan can be purchased again immediately. You can also schedule a Data Plan for Plus SIM to activate on a future date, as well as set up automatic extension of the Data Plan.

      To activate a Data Plan, log in to your OneSimCard account and go to the My SIM Cards menu. Scroll down to the Discount Plan section, select the Plan and click Activate. The cost of the Plan will be deducted from the SIM card balance. If there is not enough money on the SIM, you will need to add funds before you will be able to activate the Plan.

      PLEASE NOTE:

      • Once you activate a¬†Data¬†Plan, the amount charged is not refundable.
      • Data not used during Plan period will be lost.
      • After the¬†Data¬†Plan¬†expires, i.e. the time period ends or you exhaust your¬†data¬†allotment, you will be charged the Pay As You Go ( PAYG) ¬†rate in that country unless you activate a new¬†Data¬†Plan.
      • Data¬†will be charged in 100kB increments instead of the usual 1 or 10kB increments.
      Customers can also top up the sim and order a data Plan at http://ma.onesimcard.com. There is no charge for accessing the page from a mobile phone in most countries.
98. OneSim VoIP
    • When making an outgoing call how do I select which way the call should go: through regular roaming or through OneSim VoIP?

      To make an outgoing call using OneSim VoIP, you need to be registered on a Wi-Fi network and have the OneSim VoIP app running on your phone. You should make the call using the OneSim VoIP app dial pad. To make a call the regular roaming way, you should make a call from your regular phone dial pad.
99. Ordering Questions
    • Will you ship to Europe, Australia, Africa, Asia or other international locations?

      We will ship to Europe or Africa or to any other continent. 


      Products can be shipped by USPS or FedEx or using local carriers in Australia, Canada, Japan and Mexico. You will be offered shipping options at the time you place an order. Shipping options include overnight shipping.



100. How To Use Questions
    • How can I dial '+' on my phone when making call?

      Note: You can always dial 00 instead of + when making outgoing calls. For example, to reach OneSimCard customer service in the USA you can just dial 001 617 3138888.

      You should consult the phone manual for this info. Different manufacturers have specific ways to access the '+' key, so make sure you know yours.

      Here are few known ways:
      • BlackBerry?ģ 6210: Press Alt (bottom, far left on keyboard) and the letter "I".
      • Bosch: Press and hold the star (*) key until the "+" sign appears.
      • Motorola: Press and hold the zero key until the "+" sign appears.
      • Nokia: Press the star (*) key twice in rapid succession.
      • Pocket PC: Pull up the keyboard, hit the <123> button in the top left corner, and select "+" from the resulting screen.
      • Samsung: Press and hold the zero key until the "+" sign appears.
      • Sony Ericsson: Press and hold the zero key until the "+" sign appears.
      • Treo 270: Press the blue button and then the "G" key.

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